PocketQuery uses dedicated outbound IP addresses to connect to external databases. If your database is protected by a firewall, you need to allow incoming traffic from the IP address that matches your data residency region.
Outbound IP addresses
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US region
54.166.64.241 -
EU / Germany region
35.158.173.183
Outbound IP addresses are kept up to date on this page.
How do I know which region I am using?
Your PocketQuery data residency is based on your Atlassian Cloud region. You can check this in your Atlassian admin settings.
Important
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Only allowlist the IP address for your region
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If your instance is moved to another region, you may need to update your firewall rules